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New PCSOs talk about their role so far

Alert message sent 21/03/2018 12:43:00

Information sent on behalf of Notts Police

PCSOs who recently joined the force in Mansfield have been sharing their experiences of the job so far.
Abigail Green and David Cook have been working with us since December and October 2017 respectively.
Abi, who previously studied a degree in Criminal Justice and Human Rights wanted to become a PCSO because she had always been interested in the Criminal Justice system. She said: "I like the idea of engaging with the community and helping others. It’s also a fantastic stepping stone to understand what this job type entails if you’re interested in becoming a constable.
On Abi's first day, she found herself preserving the scene for a road traffic collision. The rest of the week was around learning about the partnerships within the community and meeting their representatives, such as the Mansfield BID Team.
She said: "I'm really enjoying the job so far, it’s varied, every day is something different as you'd expect. My highlights have been working with the team here to really make a difference in things like finding missing persons, problem solving and engaging with the community."
Abi says the one thing she's found hard is her experience of homelessness and just how prevalent it is in Mansfield: "Unfortunately you do get to experience it first hand and there is so only much we can do which can be upsetting. But there are also other times where we engage with homeless people to ensure they’re feeling ok and try to introduce them to services such as framework and other council organisations and it is rewarding when you know you've made a difference in this way."
Abi hopes her future will still be based around the Criminal Justice System: "This job is perfect for me and I don’t have any plans to change my role any time soon. As for progression, it would be nice to develop my skills and become a constable."
PCSO Cook joined the force in October and has a background in supermarket retailing.
He says he wanted to change up his career to experience something different: "I joined slightly later in life but I have always liked the idea of becoming a police officer and thought becoming a PCSO would be a good place to start. I strongly felt that I wanted to be giving more back to the community and so I applied."
David said he learnt a lot in his first week: "Straight away, I knew the job was for me. I am a very chatty, people person and I learnt quickly that interaction is key in engaging with different members of the community. On my first day I had to move a rough sleeper on from his spot, I really didn't want to offend them or put them at risk so I tried to support them and offer some advice which seemed to make a difference."
David says he is loving the job on a whole, each and every aspect of it: "The variety, meeting people, learning how my colleague's operate - everyone's got their own way of working to achieve the same goal."
"My highlights have been filming my colleague PCSO Bull in the piano video that hit the headlines. I actually knew the victim as he was a regular in the supermarket I used to work in. Really, I just wanted Craig to see what a difference he had made to the man's day and how much enjoyment he had got out of it but I am pleased I managed to persuade him to put it on social media!"
As for the lows, David says he's not found one yet but admits it's hard to see people in difficult circumstances: "Seeing first hand that people are suffering is tough but then again, it's great when you can help and make a difference and that's what spurs you on to work harder and help more people."
"In the future, I do think about becoming a police constable one day but at the moment, I'm really enjoying this job and want to experience everything the role has to offer."
We’re not currently recruiting PCSOs but keep your eye on the careers section of our website for future recruitment opportunities: " target="_blank"> " target="_blank"> " target="_blank">
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Holly Knebel (Police, Staff, Nottinghamshire)
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